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Frequently Asked Questions

Your Go-To Resource for Instant Answers

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Our Expert Team at Southern Custom Construction and Roofing is here to bring your vision to life. Get in touch today and experience the difference of quality craftsmanship and exceptional service.

How often should I have my roof inspected?

It’s advisable to have your roof inspected annually. Additionally, after severe weather events, immediate inspection is crucial.

What types of roofing materials are best for my home?

Researching the best materials can be a daunting task. With so many options on the market it is easy to be overwhelmed. Length of warranty and proof of performance are the key indicators to look for. We have done this research ourselves and believe we have found companies that match our fervor for exceptional quality. We have the links to our material manufacturers here for you to see for yourself.

How long does a roof installation or replacement take?

Most residential installations take a maximum of two days. We pride ourselves in the level of preparation we take before the start of a project to insure both a timely and quality work that doesn’t interfere with the lives of our clients.

Is your company licensed and insured?

Yes, we are licensed and insured. Our licensing ensures compliance with local regulations, and our insurance covers both our team and your property.

What kind of warranty do you offer for your roofing work?

All of our work carries a minimum 5 year labor warranty. And our material manufacturers have some of the best warranties in the nation.

Do you handle roof repairs, and what issues do you fix?

Yes, we handle repairs. We fix leaks, damaged shingles, and any issues affecting the roof’s integrity. Emergency repair services are available.

Can you assist with insurance claims for storm damage?

Absolutely. We specialize in liaising with insurance companies to ensure comprehensive coverage and a smooth restoration process.

What steps should I take if I notice a leak in my roof?

If you have an active leak, call us immediately to take advantage of our emergency tarping services. Place something capable of collecting water at the location of the leak to prevent further damage.

How do I maintain my roof to extend its lifespan?

Regular inspections and cleaning, addressing minor issues promptly, and ensuring proper ventilation contribute to a roof’s longevity. We also offer a multi-point maintenance plan to provide peace of mind to our local home and business owners.

Do you offer free estimates for roofing projects?

Yes, we provide complimentary estimates. Contact us to schedule an appointment, and our team will assess your project and provide a detailed quote.

Our Guarantee

We stand behind our work and our customers. All of our work carries a minimum 5-year labor warranty and we use only the highest quality materials on all of our projects. We are partnered with Tamko* Building Products and Conklin Roofing Systems* to provide the best performing systems in the market guaranteed.